SERVICES.
Share the load, create some more time in your day and get back in control. Beacon can help tick many things off your to do list - find out more below or get in touch to create a package tailored just for you.
ADMIN& OPERATIONAL
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Email & Diary management: Sorting, responding to, and organising emails and written communications
Travel Arrangements: Booking transport & accommodation
Research & Sourcing: Competitor research, market research, product/service research & sourcing
Website: WIX website building and management
Online store - experienced with SUM UP online store set up and management.
Proof reading: Proof reading copy and correspondence
Phone and Call Handling: Making phone calls & taking messages.
Invoicing & Expenses : Preparing and sending invoices, tracking payments & receipts & reconciling expenses
Data: Support in analysis of your qualiatative and quantitative data.
Customer Support: Providing assistance to customers, addressing enquiries, resolving issues, and ensuring a positive customer experience.
Client Management: Day to day contact with client
Scheduling & Appointment Setting: Managing calendars, scheduling appointments & meetings
Vendor and Supplier Management: Communicating with vendors & managing relationships with suppliers.​
social media MANAGEMENT
Content Scheduling: Planning and scheduling posts to ensure a consistent and well-timed social media presence.
Content creation: Use of Canva to create social media posts from supplied content
Audience Engagement: Responding to comments, messages and mentions, and actively engaging with followers and customers.
Community Guidelines: Establishing and enforcing community guidelines and rules to maintain a positive and respectful environment.
Community Metrics: Tracking and reporting on community engagement metrics and user participation.
Analytics and Reporting: Monitoring and collation of social media metrics to track performance & identify trends.
Crisis Management: Handling negative comments professionally and promptly.
Social Media Listening: Monitoring online conversations and sentiment related to the brand or industry.
events
Pre-Event Planning Support: Assist in creating detailed event plans, timelines and budgets.
Vendor research & Booking: Maintain clear and timely communication with event planners, suppliers and staff to ensure everyone is on the same page.
Theme: Research and sourcing of event elements, menu planning and online ordering
Documentation: Keep detailed records of all event-related information, including contracts, invoices, attendance records, feedback and incident reports
Financial Reconciliation: Assist in reconciling event expenses and income, ensuring that the event stays within budget.
Event Reports: Generate post-event reports, summarizing key metrics, attendance numbers, and feedback