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WHO I HELP
Plumbers • Electricians • Builders • Heating Engineers
Property Maintenance Businesses • Consultants • Therapists • Small Business Owners
You're on the tools. I'm in the office.
A lot of trades businesses lose work simply because they're too busy to answer calls, respond to enquiries, or keep on top of administration. Beacon acts as your remote office support, ensuring your customers receive a professional experience from first enquiry to final invoice.
Call Handling
Never miss an important enquiry.
Professional handling of customer calls, messages and enquiries, ensuring prompt responses and excellent customer service.
Client Management
Building strong relationships with your customers and clients.
Liaising with homeowners, landlords and letting agents, managing communications and coordinating follow-ups.
Diary Management
Keeping your schedule organised and running smoothly.
Appointment booking, calendar management and job scheduling to help maximise your time and productivity.
Invoice and Payment Tracking
Helping you stay organised and on top of your finances.
Invoice preparation, payment tracking, expense recording and general financial administration support.
CRM Management
Keeping customer information accurate and up to date.
Managing customer records, tracking enquiries, updating databases and ensuring no opportunities are missed
Compliance Management
Ensuring your compliance paperwork stays under control.
Managing gas safety certificates, electrical certificates, insurance documents, accreditations and expiry dates.
Keeping qualifications and compliance up to date.
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